Enterprise Customer Success Manager (German speaker)
Core
Partner with Global-e to ensure long-term success of clients in the UK, developing relationships with key business executives and driving revenue.
Role type
Enterprise Customer Success Manager
Builds
Long-term client relationships and revenue growth for existing accounts (via careerplan.io/jobs/62-002-9B-A66-enterprise-customer-success-manager-german-speaker-at-global-e)
Domain
E-commerce / SaaS
Deliverable
client delivery
Required skills
Account management, B2B sales, strategic insights, data analysis, executive communication, project management
Preferred skills
Software/SaaS/logistics experience, revenue expansion, client-focused solutions
Responsibilities
Operate as lead point of contact for clients, develop trusted advisor relationships with C-levels, generate revenue through up-selling and cross-selling, identify expansion opportunities, prepare performance reports and QBRs, support clients' strategic decisions, build and maintain long-lasting client relationships
