Client Success Manager
Core
Strategic partner to a portfolio of Gartner clients, helping them leverage research, experts, and tools to achieve business outcomes and maximize investment value.
Role type
Senior Client Success Manager (Strategic Account Management)
Builds
Long-term client partnerships and value realization for enterprise clients
Domain
Professional Services / Research & Advisory / B2B SaaS
Deliverable
client delivery
Required skills
Strategic partnership, stakeholder management, consultative problem-solving, business review facilitation, risk identification, growth opportunity analysis, executive communication, portfolio management
Preferred skills
Executive-level relationship management, professional services/consulting experience, data-driven engagement strategies
Technologies
Gartner research platform, advisory tools, engagement data analytics
