Enterprise Customer Success Manager
Core
Strategic partner for enterprise employer partners to ensure hiring goal achievement, drive product adoption, and establish value-based workflows.
Role type
Senior Enterprise Customer Success Manager
Builds
Enterprise recruiting workflows and adoption strategies for Fortune 500 partners and educational institutions
Domain
B2B SaaS / AI / Early Talent Recruiting
Required skills
Strategic account management, stakeholder relationship building, project management, business objective alignment, process improvement, data-driven decision making
Preferred skills
Technical aptitude, meeting facilitation, product training delivery, collaborative spirit
Responsibilities
Partner with senior stakeholders to align on business objectives, provide expert consultation and training on workflows, translate business needs into solutions, leverage data to refine recruiting ROI strategies, collaborate with cross-functional teams
Seniority
Senior, hands-on IC