Enterprise Customer Success Manager
Core
Strategic partner for enterprise employer partners to drive product adoption, align on hiring goals, and establish workflows.
Role type
Enterprise Customer Success Manager
Builds
Handshake platform adoption and value realization for enterprise clients
Domain
B2B SaaS / AI / Early Talent Recruiting
Deliverable
client delivery
Required skills
Strategic consulting, stakeholder management, project management, data-driven decision making, process improvement, training delivery
Preferred skills
Technical aptitude, meeting facilitation, collaborative spirit
Responsibilities
Develop relationships with senior stakeholders, provide expert consultation and training, translate business needs into solutions, leverage data to refine recruiting ROI strategies, work with cross-functional partners
Seniority
Mid-Senior, hands-on IC
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