Principal Program Manager – SDR & ISR
Core
Design and run global programs to improve productivity, pipeline quality, win rate, and retention/expansion outcomes for SDR and ISR teams.
Role type
Principal Program Manager (Sales Operations)
Builds
Global operating rhythms, playbooks, and dashboards for SDR/ISR teams
Domain
SaaS Sales / RevOps
Required skills
Global program management, SaaS sales experience (SDR/AE), funnel analysis, executive reporting, RevOps fundamentals, cross-functional leadership, data-driven decision making
Preferred skills
SQL, BI tools (Tableau/Power BI), CRM hygiene expertise
Technologies
Salesforce, Outreach/Salesloft, Gong, ZoomInfo, Excel, Google Sheets
Responsibilities
Design and run global programs for SDR and ISR teams; Create playbooks for account selection, targeting, and handoffs; Build dashboards and reports for senior leadership; Partner with RevOps and Customer Success to improve tool adoption and forecasting; Drive accountability for productivity, quality, and win rate metrics.
Seniority
Principal, hands-on IC with strategic influence
