SVP, Global Alliances
Core
Lead the strategy, development, and execution of a global partner ecosystem to accelerate growth, drive customer success, and expand market reach for an AI-native Unified Customer Experience Management platform.
Role type
SVP, Global Alliances (Executive)
Builds
Global partner ecosystem, revenue-generating partner organization, scalable joint go-to-market strategies
Domain
SaaS / Enterprise Technology / Unified Customer Experience Management (Unified-CXM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Global partner and alliance leadership, building and scaling partner ecosystems (SIs, ISVs, cloud platforms, resellers), driving revenue growth and market expansion, executive presence and C-level influence, organizational transformation and cultural change, change management, strategic intuition, critical thinking
Preferred skills
MBA or advanced degree, experience in SaaS or enterprise technology companies
Technologies
Sprinklr Service, Sprinklr Social, Sprinklr Marketing, Sprinklr Insights
Responsibilities
Lead the transformation of the partner ecosystem into a performance-driven operating model focused on revenue impact and pipeline creation; Establish and operationalize a partner-sourced revenue model with clear attribution and forecasting; Drive co-sell discipline and execution excellence with Sales teams; Develop and implement partner enablement frameworks including training and certifications; Lead Quarterly Business Reviews (QBRs) and Annual Reviews to ensure alignment; Grow and scale a nascent channel through regional reseller recruitment and enablement
Seniority
Senior, hands-on IC
