Client Success Associate, Onboarding (Fluent in French Required)
Core
Onboard new Gartner clients, prove the value of Gartner services, and stimulate engagement to ensure clients receive value exceeding their investment.
Role type
Client Success Associate (Onboarding)
Builds
Gartner subscription services and client engagement
Domain
Business intelligence and consulting services
Deliverable
client delivery
Required skills
Client onboarding, account management, stakeholder partnership, prioritization, critical thinking, bilingual communication (English/French)
Preferred skills
Bachelor's degree, 6+ months relevant experience
Technologies
Gartner subscription platform
Responsibilities
Partner with C-level and junior professionals across IT, HR, Finance, and other functions to ensure successful subscription use; Introduce Gartner services and capabilities to prospective and new clients; Identify client priorities and align Gartner resources to maximize ROI; Collaborate with internal stakeholders to design innovative solutions; Leverage insights and metrics to drive client retention and growth.
