Senior Manager, Retention Programs
Core
Lead deal support and retention/growth strategy for high-value complex renewals across Gartner's NCVI partners.
Role type
Senior Manager, Retention Programs
Builds
Scalable action plans, business cases for renewal, and operational models for deal support.
Domain
Business Consulting / Enterprise Services
Deliverable
client delivery
Required skills
complex analysis, business problem solving, cross-functional influencing, strategic planning, project management, risk mitigation, quantitative & qualitative analysis, MS Office (Excel, PowerPoint)
Preferred skills
Master's degree, experience at top-tier consulting firm or investment banking
Responsibilities
Lead presentations in planning sessions with Senior Leaders, drive collaboration with Client Value Managers, implement solutions for retention challenges, improve processes and tools, measure progress and lead complex projects to completion.
Seniority
Senior Manager, hands-on leadership