Teamassistenz im Homeoffice (m/w/d)
Core
Central point of contact for customer inquiries from medical practices and clinics, supporting the sales team with administrative tasks.
Role type
Senior Customer Support Specialist (B2B)
Builds
Customer support operations and sales administrative workflows
Domain
Regenerative medicine / Medical devices
Deliverable
dashboards & analysis
Required skills
B2B customer support, CRM systems, Microsoft 365, document management, project coordination
Preferred skills
Event organization, travel readiness
Technologies
Microsoft 365, CRM systems
Responsibilities
Handling customer inquiries, complaints, and general requests via email and phone; ensuring telephone availability; managing documents and data storage; supporting backoffice and sales teams; acting as communication interface between internal departments and external partners; assisting in organizing training and workshops; handling project-related tasks; participating in customer events.
Seniority
Experienced, hands-on IC