Sr. Mgr, Business Operations Mgmt
Core
Lead digital transformation and business operations for global sales, enabling scalable CRM capabilities, process improvements, and data solutions to support profitable growth and efficient decision-making.
Role type
Senior Manager, Business Operations & Digital Transformation
Builds
Scalable CRM sales systems, optimized business processes, and data/reporting solutions for global sales and account teams
Domain
Semiconductor industry, Sales Operations, Digital Transformation
Required skills
End-to-end process expertise (CPQ, CRM, Order-to-Cash), Change leadership, Business analysis, Stakeholder management, Data governance, Agile/Scrum delivery
Preferred skills
Microsoft Dynamics/Salesforce/SAP CRM expertise, Power BI, Jira/Azure DevOps, UAT and release management
Technologies
Microsoft Dynamics, Salesforce, SAP CRM, Power BI, SharePoint, Jira, Confluence, Azure DevOps
Responsibilities
Validate and map current state processes; drive continuous process improvements; approve business rules and process flows; support digital transformation workstreams; act as subject matter expert post-go-live; drive adoption and change management
Seniority
Senior, hands-on IC with strategic oversight