Account Manager, Francophone Africa
Core
Driving commercial, product, and operational performance for strategic money movement partners (banks, aggregators, mobile wallets) in North and West Africa.
Role type
Senior Account Manager, Strategic Partnerships
Builds
Money movement partnerships and product enablement for North and West Africa
Domain
Fintech / Cross-border payments / Francophone Africa
Deliverable
client delivery
Required skills
Strategic partner management, Payments/remittance ecosystem knowledge, Negotiation, Cross-functional collaboration, Performance analysis, Regulatory stakeholder management
Preferred skills
Experience with regulators, Onboarding coordination, Market analysis
Technologies
N/A
Responsibilities
Develop and own tiered partner strategy and annual plans; Negotiate renewals, amendments, and economics; Drive key metrics (cost, speed, quality, working capital); Conduct performance reviews and develop improvement action plans; Cultivate relationships with regulatory authorities and industry associations; Coordinate new partner onboarding (fund flow design, account setup); Resolve complex partner escalations; Analyze partner scorecards for continuous improvement.
Seniority
Senior, hands-on IC
