Account Manager, Francophone Africa
Core
Driving commercial, product, and operational performance for strategic money movement partners (banks, aggregators, mobile wallets) in North and West Africa.
Role type
Senior Account Manager, Strategic Partnerships
Builds
Money movement partnerships and product enablement for North and West Africa
Domain
Fintech / Cross-border payments / Francophone Africa
Required skills
Strategic partner management, Payments/remittance ecosystem knowledge, French fluency, Cross-functional collaboration, Negotiation, Performance analysis, Regulatory stakeholder management
Preferred skills
Regulator relations experience, Consumer payments landscape knowledge
Technologies
N/A
Responsibilities
Develop and own tiered partner strategy and annual plans; Negotiate renewals, amendments, and economics; Drive key metrics (cost, speed, quality, working capital); Conduct performance reviews and develop improvement action plans; Onboard new partners and coordinate fund flow design; Resolve complex partner escalations; Cultivate relationships with regulators and industry associations.
Seniority
Senior, hands-on IC