Teamleiter im Vertriebsinnendienst (m/w/d), Vollzeit
Core
Leading the Sales Internal Service team to manage the entire order fulfillment process from customer inquiry to delivery.
Role type
Sales Internal Service Team Lead
Builds
Order processing, quote generation, and customer service workflows
Domain
Industrial temperature sensors
Required skills
Team leadership, order management, process optimization, ERP/CRM proficiency, cross-functional collaboration, KPI analysis
Preferred skills
Experience with proALPHA or Infor, English language skills
Technologies
proALPHA, Infor, ERP systems, CRM systems
Responsibilities
Lead and develop the Sales Internal Service team, manage end-to-end order processing workflows, plan capacity and resources, optimize processes and interfaces, collaborate with sales, production, and logistics, manage complaints and escalations, analyze KPIs and drive improvements
Seniority
Manager, hands-on leadership
