Business Process Manager
Core
Lead a team to discover, model, analyze, measure, improve, and optimize business strategy and processes focusing on customer experience from an order entry perspective.
Role type
Business Process Manager
Builds
Order entry processes and systems
Domain
Manufacturing / Business Process Optimization
Required skills
Team leadership, Strategic planning, Process mapping, Requirements gathering, Validation testing, SOP creation, Cross-functional collaboration, Microsoft Office suite proficiency
Preferred skills
WTS Paradigm knowledge, ERP functionality knowledge
Responsibilities
Oversee and manage team members to set clear expectations and provide performance feedback, Establish workshops/activities to ensure strategic timelines are met, Coordinate team efforts by site based on organizational deployment roadmap, Collaborate with functional leaders and their teams to achieve harmony in goals and objectives, Oversee creation of business requirements and delivery to development teams, Organize validation testing for all configuration and functional changes pertaining to order entry processes and systems
Seniority
Mid-Senior, hands-on IC