FS Sales Operations Rep
Core
Serve as a key point of contact for customers, supporting the sales process from inquiry to delivery and ensuring seamless customer experience.
Role type
Sales Operations Representative
Builds
Customer orders, quotations, and shipping documentation for precision measurement sensing technologies
Domain
Industrial manufacturing / Precision measurement
Required skills
CRM management, order processing, quotation preparation, inventory management, forecasting support, EDI usage, documentation maintenance
Preferred skills
Salesforce experience, manufacturing/distribution environment experience
Responsibilities
Respond to customer inquiries regarding products, pricing, lead times, and order status; Prepare and process quotations, purchase orders, order acknowledgements, invoices, and shipping documentation; Manage customer orders from entry through delivery; Follow up on customer requests and expedite orders; Maintain leads, opportunities, quotes, and customer records within Salesforce CRM; Coordinate with warehouse, planning, and logistics teams; Recommend alternative products when inventory constraints arise; Support key customer accounts by managing forecasts and shipment schedules; Utilize EDI and business systems to process transactions; Partner with finance for account inquiries and shipment release; Maintain organized documentation for compliance; Contribute to process improvements.
Seniority
Entry-level to Mid-level, hands-on IC