Fachassistent/in Eingangszone (m/w/d)
Hybrid
Core
Front and back office support for unemployed job seekers, handling intake, data entry, benefit issuance, and legal advice under SGB II.
Role type
Administrative assistant (public sector)
Builds
Administrative processes for unemployment benefits and job placement services
Domain
Public administration / Social services
Deliverable
dashboards & analysis
Required skills
Data entry, MS Office, knowledge of SGB II regulations, customer service, office organization
Preferred skills
English
Technologies
MS Office, relevant IT applications
Responsibilities
Front office customer reception and guidance, back office case processing, data entry and management, issuing benefit decisions, providing legal advice on SGB II
Seniority
Entry-level to Mid-level