Business and Employment Specialist (BES2) in the Hermiston WorkSource Office
Core
Interview job seekers to identify goals and skills, provide job referrals and application guidance, advise claimants on eligibility, and assist with training opportunities.
Role type
Business and Employment Specialist (IC)
Builds
Job placement services and unemployment claim support for diverse job seekers and employers
Domain
Public sector / Workforce development
Deliverable
client delivery
Required skills
Customer service, eligibility assessment, document review, data analysis, conflict resolution, de-escalation techniques, multi-tasking
Preferred skills
Bilingual Spanish/English, vocational counseling knowledge, experience with diverse populations
Technologies
Desktop computer, word processing, email, data entry
Responsibilities
Interview high volume of job seekers, provide job listings and application guidance, advise claimants on eligibility issues, assist with training opportunities, travel extensively throughout the state
Seniority
Entry-level to Mid-level, hands-on IC