GTM Strategy & Operations Analyst, Account Management
Core
Support the day-to-day operations and strategic execution of the global Account Management organization by improving forecasting, pipeline generation, renewals, expansion, and operational rigor.
Role type
GTM Strategy & Operations Analyst (Account Management)
Builds
Scalable processes, actionable insights, and operating infrastructure for Account Management teams.
Domain
B2B SaaS, Account Management, Revenue Operations
Deliverable
dashboards & analysis
Required skills
B2B SaaS post-sales and Account Management motions, analytical and problem-solving capabilities, stakeholder management, data synthesis, attention to detail, multi-priority management, continuous improvement mindset, Excel/Google Sheets proficiency, Salesforce reporting and dashboard experience
Preferred skills
None explicitly stated
Technologies
Salesforce, Excel, Google Sheets
Responsibilities
Partner with Account Managers and leadership to resolve operational questions and escalations; own and support the AM operating rhythm including forecasts, pipeline prep, and business reviews; inspect performance data to identify trends and risks; run audits on pipeline, opportunities, and CRM hygiene; support book management and account movement; partner on pipeline generation and expansion motions; develop source-of-truth reporting and metrics; partner with Systems, Analytics, Finance, and Deal Desk on process improvements; manage competing priorities and support cross-functional initiatives
Seniority
Individual Contributor, mid-level operational analyst
