Account Growth Manager (VIC)
Core
Drive growth, retention, and performance for a portfolio of strategic merchant partners in the payments and fintech sector.
Role type
Senior Individual Contributor Account Growth Manager (Field/Account Management)
Builds
Strategic merchant partnerships, account plans, and commercial outcomes for Zip's payment solutions.
Domain
Fintech / Payments / Retail
Deliverable
client delivery
Required skills
Strategic account management, commercial partnerships, relationship building, commercial acumen, data analysis, CRM proficiency (Salesforce), risk management
Preferred skills
Experience in field sales or business development, retail or financial services domain knowledge, ability to deliver face-to-face training
Technologies
Salesforce
Responsibilities
Develop account plans to drive revenue and customer acquisition; negotiate commercial initiatives and partnership opportunities; conduct business reviews and analyze performance data; deliver face-to-face training and coaching to merchants; partner with cross-functional teams (Product, Engineering, Marketing); represent the company in the field and manage escalations.
Seniority
Mid-Senior, hands-on IC with field travel
