Financial Partnerships Operations Manager, Americas
Core
Own day-to-day operations across Airwallex's financial partner network in the Americas, including onboarding, offboarding, account management, and partner requests.
Role type
Senior IC operations manager (financial partnerships)
Builds
Scalable processes, repositories, playbooks, QBRs, and reporting for the financial partner network
Domain
Fintech, global payments, financial services
Required skills
Project management, risk assessment, stakeholder management, process improvement, analytical thinking, autonomous execution
Preferred skills
Experience with banks/payment processors/card schemes, KYC/KYB/compliance, payment flows/technical integrations, AI/automation, Spanish
Technologies
None explicitly listed
Responsibilities
Manage partner onboarding/offboarding and account management; Coordinate requirements across Risk, Legal, Compliance, Product, and Operations; Build scalable processes and reporting mechanisms; Identify opportunities to improve operational performance
Seniority
Senior, hands-on IC