Network Performance Lead - LATAM
Core
Lead performance improvement and monitoring for payment corridors in LatAm, identifying areas of improvement in processes and partner operations to enhance payout customer experience and efficiency.
Role type
Senior operations lead (payments/fintech)
Builds
Robust systems, governance tools, analytical dashboards, and playbooks to streamline internal and payout partner operations.
Domain
Fintech / Cross-border payments / Emerging markets
Deliverable
dashboards & analysis
Required skills
Project management, process design, cross-functional collaboration, data analysis, stakeholder management, troubleshooting, system building, market launch preparation
Preferred skills
Payment operations experience, emerging market experience
Technologies
Excel, SQL
Responsibilities
Lead performance improvement and monitoring in payment corridors; Foster strong working relationships with payout partners; Reduce technical outages by tracking root causes; Build robust systems, governance tools, analytical dashboards and playbooks; Collaborate cross-functionally with technical teams to build scalable systems; Prepare for new market and payout partner launches
Seniority
Senior, hands-on IC
