Junior Account Manager - Bilingual Mandarin
Core
Convert leads into active CFD traders and expand Eightcap's footprint in the Chinese-speaking market.
Role type
Junior Account Manager (Client Acquisition & Education)
Builds
Active trader accounts and client pipeline for CFD trading platform
Domain
Financial Services / Forex / CFDs
Deliverable
client delivery
Required skills
Mandarin (native/professional fluency), English (working proficiency), lead conversion, client onboarding, educational content delivery, CRM management, stakeholder communication
Preferred skills
Cantonese, telemarketing background, call center experience
Responsibilities
Follow up on warm leads to convert them into active traders, guide clients on platform usage and tools, prepare and deliver educational materials and webinars, manage lead pipeline and update records, handle client feedback and basic technical queries, collaborate with Marketing, Compliance, and Engineering teams
