Senior Account Manager, Spanish Desk
Core
Provide trade and administrative support to global retail, corporate, and institutional clients via phone, email, and WhatsApp, delivering exceptional service and promoting products.
Role type
Senior Account Manager (Spanish Desk)
Builds
Client retention and high-value account management for a global trading and investing platform (via careerplan.io/jobs/41-009-04-07E-senior-account-manager-spanish-desk-at-etoro)
Domain
Financial services / Trading and Investing
Deliverable
client delivery
Required skills
Native Spanish, Professional English, Financial instruments knowledge, P&L and margin calculations, Order types expertise, Trade assistance, Cross-selling, Client onboarding, High-severity case handling
Preferred skills
Portuguese, Stock markets experience, ETFs experience, Cryptocurrencies experience, Portfolio management experience
Technologies
WhatsApp, Phone, Email
Responsibilities
Provide trade and administrative support to clients, Respond to client queries, Onboard and retain high-value clients, Act as an ambassador for the company
Seniority
Senior, hands-on IC
