Senior Client Service Manager - Munich
Core
Serve as the primary point of contact for clients, delivering exceptional service, educating them on financial markets, and managing the full client experience to ensure long-term retention.
Role type
Senior Client Service Manager (Financial Services)
Builds
Client relationships and retention within the eToro trading and investing platform (via careerplan.io/jobs/41-009-1A-379-senior-client-service-manager-munich-at-etoro)
Domain
Financial services / Trading and investing
Deliverable
client delivery
Required skills
Client relationship management, Financial market expertise, German (business fluent), English (business fluent), Complex inquiry resolution, Account management, Retention strategies, AI tool utilization
Preferred skills
Bachelor's degree in Finance or Economics, Experience in financial services client-facing roles
