Patient Growth Specialist - Bilingual
Core
Generate high-quality leads and convert prospects within the Medicare senior population through cold calling, digital outreach, and community events.
Role type
Bilingual patient growth specialist (sales/outreach)
Builds
Sales pipeline for Medicare-eligible seniors
Domain
Healthcare / Senior care
Required skills
Cold calling, digital lead management, stakeholder influence, verbal communication, written communication, field-based operations, multi-priority management, CRM usage, EMR usage, Microsoft/Google Suite proficiency
Preferred skills
Strong computer skills, CRM/EMR system experience
Responsibilities
Generate leads via community events and localized outreach, identify and convert prospects using cold calling and digital outreach, engage potential patients via email, phone, and in-person networking, participate in team briefings on service updates, partner with Community Relationship Managers on lead tactics, record customer interactions in CRM, act as link between clinical teams and new patients, respond to prospect concerns with empathy, maintain regular contact with prospects