IT Support Engineer, Tech Solutions Delivery
Core
Engineer and troubleshoot networks, install data cabling, and administer systems across varied software and hardware environments to keep infrastructure available during production hours.
Role type
IT Support Engineer
Builds
Corporate network environments and computing systems for Amazon Operations
Domain
IT Infrastructure / Network Operations
Deliverable
infrastructure
Required skills
Windows Server technologies, Active Directory, DFS, Print Services, SCCM, PC repair, troubleshooting, deployment, decommissioning, networking concepts (DNS, DHCP, SSL, OSI model, TCP/IP), multi-OS support (Windows, Mac, Linux)
Preferred skills
Computer networking experience, video conferencing and teleconferencing equipment support
Technologies
Active Directory, Linux, TCP/IP, Windows
Responsibilities
Engineer and troubleshoot networks, install data cabling, administer systems, maintain infrastructure availability, manage local technical projects, maintain and develop policies and procedures, identify root causes of operational issues, support customers across multiple buildings and remote locations
Seniority
Entry-level to Mid-level, hands-on IC