IT Support Associate - Hollister
Core
Allocating, maintaining, and troubleshooting IT equipment and support requests across Amazon Operations facilities and remote users.
Role type
IT Support Associate
Builds
Operational IT infrastructure and support services for Amazon facilities
Domain
Logistics / Operations / IT Support
Deliverable
client delivery
Required skills
Windows, Mac, Linux operating systems, hardware installation, network troubleshooting, customer service, physical lifting and mobility
Preferred skills
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Red Hat), Microsoft hardware installation, AWS
Technologies
Cisco Hardware, Linux, Windows, AWS Cloud
Responsibilities
Allocate, maintain, and troubleshoot IT equipment; handle support requests and follow support procedures; assist with training new hires; support customers across multiple buildings and remote users
Seniority
Entry-level to Junior, hands-on IC
