IT Support Engineer, Ops Tech Solutions - Hebron
Core
Provide network engineering, troubleshooting, data cabling, and systems administration across software and hardware environments to keep infrastructure available during production hours.
Role type
IT Support Engineer (Ops Tech)
Builds
Infrastructure networking and computing systems for Amazon Operations
Domain
IT Operations / Network Engineering
Deliverable
infrastructure
Required skills
Windows Server technologies, Active Directory, troubleshooting, PC repair, networking (DNS, DHCP, TCP/IP), multi-OS support (Windows, Mac, Linux), policy development
Preferred skills
Computer networking, video conference and teleconference equipment support
Technologies
Active Directory, Linux, TCP/IP, Windows
Responsibilities
Network engineering and troubleshooting, data cabling, systems administration, maintaining infrastructure availability, delivering analytical and technical support, managing local technical projects, developing policies and procedures, identifying root causes of operational problems
Seniority
Entry-level to Junior
