IT Support Engineer
Core
Troubleshoot and deliver network engineering, data cabling, and systems administration across varied hardware and software environments.
Role type
IT Support Engineer
Builds
Infrastructure networking and computing systems availability
Domain
Corporate IT infrastructure and operations
Deliverable
infrastructure
Required skills
Windows Server technologies, Active Directory, DFS, Print Services, SCCM, PC repair, troubleshooting, deployment, decommissioning, networking (DNS, DHCP, SSL, OSI Model, TCP/IP), multi-OS support (Windows, Mac, Linux), corporate network maintenance
Preferred skills
Computer networking, video conference and teleconference equipment support
Technologies
Active Directory, Linux, TCP/IP, Windows
Responsibilities
Troubleshoot and deliver network engineering, data cabling, and systems administration; keep infrastructure networking and computing systems available during production hours; collaborate with management and staff to provide technical and analytical support; oversee local technical projects; maintain and develop policies, procedures, and operational processes; identify root causes of operational problems and process inefficiencies; support customers across multiple buildings and remote users; travel within local or regional area to assist customers
Seniority
Entry-level to Mid-level, hands-on IC