Teamleiter Vertriebsinnendienst Elektrotechnik (m/w/d)
Core
Leading a team of 11 in the inside sales department for an electrical engineering company, managing projects, complaints, and complex customer inquiries.
Role type
Senior inside sales team leader (electrical engineering)
Builds
Internal sales processes and customer service solutions for industrial networks, data centers, medical tech, mobile communications, and rail transport.
Domain
Electrical engineering / Industrial networking
Required skills
Technical understanding of electrical engineering, Inside sales experience, Team leadership, SAP knowledge, German (fluent), English (good)
Preferred skills
None stated
Technologies
SAP
Responsibilities
Lead and actively participate in the daily operations of a 11-person inside sales team; Coordinate projects, complaints, and escalation cases; Manage team performance through meetings and quality assurance; Optimize internal processes and collaborate with outside sales and key account management; Create and analyze KPIs and revenue plans.
Seniority
Senior, hands-on IC with leadership responsibilities