IT Support Engineer, OpsTech IT
Core
Providing nonstop global IT support to Amazon Operations, managing infrastructure networking, computing systems, and facilities launch.
Role type
IT Support Engineer (OpsTech IT)
Builds
IT infrastructure, technology in-house solutions, new operations facilities, and package delivery support.
Domain
Logistics / E-commerce / IT Infrastructure
Deliverable
infrastructure
Required skills
Windows Server technologies (AD, DFS, Print Services, SCCM), troubleshooting in high-availability environments, PC repair and deployment, networking (DNS, DHCP, SSL, OSI model, TCP/IP), multi-OS support (Windows, Mac, Linux), corporate network maintenance.
Preferred skills
Computer networking, video conferencing and teleconferencing equipment support.
Technologies
Linux, Windows, TCP/IP, Network
Responsibilities
Network engineering and troubleshooting, data cabling, systems administration, maintaining infrastructure availability, providing analytical and technical support, managing local technical projects, maintaining operational policies and procedures, identifying root causes of operational issues.
Seniority
Entry-level to Mid-level, hands-on IC
