IT Support Associate, Ops Tech Solutions
Core
Provide 24/7 global IT support for operations facilities, troubleshooting integrated computer systems and network procedures while performing physical tasks.
Role type
IT Support Associate (Operations Tech)
Builds
IT equipment maintenance and network support for operations facilities
Domain
Logistics / Operations Technology
Deliverable
client delivery
Required skills
troubleshooting integrated computer systems, Windows/Mac/Linux OS support, network procedures, customer service, physical lifting and mobility
Preferred skills
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux Red Hat, AWS
Technologies
AWS, Cisco, Linux, Network, Windows, Cloud
Responsibilities
Allocate, maintain, and troubleshoot IT equipment; Respond to support requests and carry out network-related procedures; Help train new hires; Support customers across multiple local buildings and remote users; Perform physical tasks including moving equipment and working long shifts
