Data center technician - hardware and network support
Core
Physical maintenance, troubleshooting, and repair of server hardware and network infrastructure to ensure global cloud service availability.
Role type
Data center technician (hardware and network support)
Builds
AWS global cloud infrastructure
Domain
Cloud infrastructure / Data center operations
Deliverable
infrastructure
Required skills
server hardware troubleshooting, layer 1/2 networking troubleshooting, physical installation and repair, on-call incident response, documentation, stakeholder communication
Preferred skills
Linux proficiency, behavioral interviewing, onboarding processes
Technologies
AWS, Linux, Network Security
Responsibilities
Execute server rack installations and hardware repairs, troubleshoot network issues and respond to operational incidents, carry out routine repairs on network and server hardware, fulfill on-call duties and engage in scheduled maintenance, contribute to documentation enhancement, assist in interviewing and training new team members
Seniority
Mid-level, hands-on IC
