Senior Desktop Support Admin
Core
Troubleshoot desktop hardware/software issues, manage large-scale networks, and perform on-site field work including WiFi/cabling deployments for clients.
Role type
Senior Desktop Support Admin (Field/On-site)
Builds
Reliable client IT infrastructure and user support
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
IT troubleshooting, WiFi deployment, cabling deployment, network administration, printer troubleshooting, computer imaging (WDS), ethernet termination, cross-connecting, Active Directory management, GPO/DNS/DHCP support, firewall/switch/WAP management, PBX administration
Preferred skills
Bachelor's degree in technology, relevant certifications
Technologies
Active Directory, Ethernet, Hardware, Network
Responsibilities
Troubleshoot desktop hardware and software issues, manage and maintain large-scale networks, resolve front-line technical challenges, provide customer-focused technical assistance, deploy and support WiFi and cabling projects, support AD/GPO/DNS/DHCP, deploy and maintain firewalls/content filters/switches/WAPs, perform printer setup and computer imaging, travel between client sites for on-site service
Seniority
Mid-level, hands-on IC
