IT systems technician - hardware and software support
Core
Providing Tier I and Tier II technical support for Microsoft 365 applications and Windows operating systems to church staff and clients.
Role type
IT systems technician (hardware and software support)
Builds
Technology solutions for church ministry operations
Domain
Religious organization IT support
Deliverable
client delivery
Required skills
Microsoft 365 support, Active Directory/Entra ID management, Windows OS knowledge, electronic ticketing systems proficiency, background check clearance
Preferred skills
AI, Network Security, TCP/IP
Responsibilities
Acting as primary contact for remote technical support, developing client relationships, identifying and implementing technical solutions, simplifying complex technical concepts for clients
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