Genesys Developer
Core
Manage and maintain Genesys Cloud platform, architect AI applications, and integrate RESTful APIs to support seamless contact center operations.
Role type
Genesys Cloud Developer (Contact Center) (via careerplan.io/jobs/g310e118-genesys-developer-at-strategic-staffing-solutions)
Builds
Genesys Cloud platform, AI applications, RESTful API integrations
Domain
Contact Center Technology / Cloud Communications
Deliverable
production ML models | product features
Required skills
Genesys Cloud platform, RESTful API development, AI application architecture, troubleshooting, technical documentation, project management
Preferred skills
Aspect/Alvaria Workforce Management, Intradiem, API integration
Technologies
Genesys Cloud, AI, RESTful APIs, DevOps
Responsibilities
Manage and maintain Genesys Cloud platform, Architect and integrate AI applications with Genesys Cloud, Develop and support RESTful API integrations, Create technical job aids, Plan and execute deployments of new features, Support business partners in developing strategic roadmap
Seniority
Mid-Senior, hands-on IC
