Data Center Operations Technician - Canton
Core
Installing server racks, performing hardware break-fix, troubleshooting network issues, and responding to operational incidents to support service availability.
Role type
Data Center Operations Technician
Builds
AWS global infrastructure (data centers, servers, storage, networking, power, cooling)
Domain
Cloud Infrastructure / Data Center Operations
Deliverable
infrastructure
Required skills
server hardware troubleshooting, Layer 1 and Layer 2 networking diagnosis and repair, operating system repair, incident response, change management, process improvement
Preferred skills
root cause analysis, documentation, team onboarding, process innovation
Technologies
AWS, Linux, Unix
Responsibilities
install server racks, perform hardware break-fix work, troubleshoot network issues, respond to operational incidents, complete routine repairs on network and server hardware, participate in on-call coverage and scheduled maintenance, contribute to documentation and process improvements, interview and train new team members, maintain service level agreements
Seniority
Mid-level, hands-on IC
