ServiceNow Technical Consultant ITSM ITOM
Core
Configure, integrate, and support ServiceNow capabilities to enable product configuration, pricing automation, quote generation, approvals, and quote-to-cash workflows.
Role type
Senior ServiceNow Technical Consultant (ITSM/ITOM)
Builds
Scalable technical solutions for sales and commercial operations
Domain
IT Service Management / IT Operations Management / Revenue Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow customization, Flow Designer, Integration Hub, REST/SOAP web services, MID Server, ITSM, ITOM, Performance Analytics
Responsibilities
Develop, configure, integrate, and support ServiceNow capabilities; translate business needs into scalable technical solutions; support sales and commercial operations through effective ServiceNow solutions; accelerate revenue-generating processes through technical automation and platform enhancements
