ServiceNow Developer
Core
Design, configure, and maintain ServiceNow platform solutions to support IT service delivery, automation, and business process management.
Role type
ServiceNow Developer (Application Administration & Development)
Builds
ServiceNow applications, plugins, modules, workflows, and integrations for internal IT operations and business units.
Domain
IT Service Management (ITSM) and IT Operations Management (ITOM) within the ServiceNow ecosystem.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow administration and development, Flow Designer, Integration Hub, ServiceNow modules (ITSM, ITOM, ITAM), JavaScript, HTML, CSS, REST/SOAP APIs, SQL, data modeling, version control.
Preferred skills
ITIL Foundation certification, web development technologies, project management, incident management, change enablement.
Technologies
CMDB, Flow Designer, Integration Hub, ServiceNow, JavaScript, REST, SOAP, SQL, MID Servers, Automated Test Framework.
Responsibilities
Manage overall operation and scalability of the ServiceNow platform; develop and customize applications, plugins, and modules; design complex workflows, business rules, and scripts; create and maintain integrations with external systems; enhance discovery patterns and service mapping; develop and sustain Service Catalog items and Employee Center portal; conduct code reviews and quality assurance; validate customizations during upgrades; collaborate with stakeholders to translate business needs into technical solutions; create technical design documentation.
Seniority
Mid-level (4-6 years IT experience, 1-3 years ServiceNow specific)
