Moonlight (Overnight) Front Desk Agent
Core
Overnight front desk agent handling check-ins/outs, night audit, payments, and guest requests at a luxury hotel.
Role type
Front Desk Agent (Overnight)
Builds
Guest check-ins/outs, night audit reports, payment processing, room key activation
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
OPERA PMS, night audit, payment processing, room key systems, guest service
Preferred skills
Previous hotel front office experience, proactive demeanor, creative flair
Responsibilities
Process guest check-ins/outs, complete end-of-day activities including night audit, process payments and adjustments, activate room keys, respond to guest requests, count and secure bank, support Marriott Bonvoy enrollments