Hotel Front Desk/Night Audit
Core
Welcome guests, manage reservations and payments, and perform nightly financial audits to ensure smooth hotel operations.
Role type
Hotel Front Desk Agent / Night Auditor
Builds
Guest check-in/check-out processes, nightly financial reports, and a safe hotel environment
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service, reservation management, payment processing, night audit procedures, lobby monitoring, cross-department coordination, basic computer skills
Responsibilities
Welcome guests and manage check-ins/check-outs, process payments and manage guest accounts, complete nightly financial audits, monitor lobby and common areas, coordinate with housekeeping and maintenance, prepare breakfast areas and restock supplies, communicate shift updates
Seniority
Entry-level to Junior, hands-on IC