Business Support Specialist
Core
Administrative and operational support for a professional services recruitment team, managing client/candidate communications, data entry, and office logistics.
Role type
Business Support Specialist (Administrative/Operations)
Builds
Internal operational processes and client/candidate support workflows
Domain
Professional Services / Recruitment
Deliverable
Dashboards & analysis | Client delivery | Infrastructure
Required skills
Data entry, Calendar management, Payroll processing, MS Word, MS Excel, Report generation, Telephone support
Preferred skills
Solutions-oriented approach, Team collaboration, Customer service focus, Self-motivation, Prioritization, Organizational skills
Responsibilities
Answering and directing incoming telephone calls, Sending and receiving online registration forms, Formatting CVs, Data entry into Salesforce, Running weekly/monthly reports on Salesforce, Diary management and scheduling client visits, Processing timesheets and payroll paperwork, Organizing job advertisements, Providing reception cover
Seniority
Individual Contributor, Entry to Mid-level
