Project Manager - Client Onboarding
Core
Manage the end-to-end client onboarding lifecycle, from contract signing to platform implementation and handoff to account management.
Role type
Senior IC project manager (client onboarding)
Builds
Client onboarding projects and platform implementations
Domain
BPO / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Project management methodologies, cross-functional coordination, stakeholder communication, risk management, process improvement, documentation, training facilitation
Preferred skills
PMP or CSM certification, CRM and project management software (Salesforce, Asana, Jira), technical product understanding
Responsibilities
Lead Client Onboarding Projects, Develop and Execute Onboarding Plans, Cross-Functional Coordination, Stakeholder Communication, Documentation and Training, Process Improvement, Risk Management, Relationship Building
Seniority
Mid-level, hands-on IC
