Solutions Delivery Manager
Core
Lead end-to-end implementation and onboarding for new enterprise customers, configuring the AI procurement platform to solve their specific problems.
Role type
Senior Solutions Delivery Manager (B2B SaaS)
Builds
End-to-end customer onboarding processes and successful product adoption for enterprise clients.
Domain
Enterprise Procurement / B2B SaaS
Deliverable
production ML models
Required skills
Enterprise P2P/ERP implementation leadership, B2B SaaS customer management, product configuration, project management, stakeholder communication, cross-functional collaboration with product/engineering.
Preferred skills
Technical software configuration, global implementation experience.
Responsibilities
Lead onboarding for new enterprise customers, build customer processes from scratch, lead training and Q&A sessions, manage project requirements and tasks across onboardings, delegate to technical consultants, collaborate with product/engineering to set customer expectations, improve post-sales processes.
Seniority
Senior, hands-on IC
