Account Manager, Enterprise — UK & Europe
Core
Own and grow a portfolio of Plaid's most strategic enterprise customers across the UK and Europe, acting as a trusted advisor to drive product adoption and commercial growth.
Role type
Senior Enterprise Account Manager (Fintech/Banking)
Builds
Strategic partnerships and multi-product expansions for leading fintechs and banks
Domain
Fintech, Banking, Financial Data Infrastructure
Deliverable
client delivery
Required skills
Enterprise account management, commercial growth strategy, executive relationship building, cross-functional partnership, strategic consulting, market insight
Preferred skills
UK/Europe regional fintech landscape knowledge, PSD2 regulatory context familiarity
Responsibilities
Own and grow a portfolio of largest UK & European enterprise customers; Build deep, trusted-advisor relationships with executive sponsors; Proactively grow the account by identifying upsell and cross-sell opportunities; Deploy new, innovative use cases across leading fintechs and banks; Lead commercial conversations including renewals, expansions, and strategic partnership discussions; Act as a strategic consultant bringing industry insight and data-driven recommendations; Lead key customer initiatives like business reviews, operational checkpoints, and technical escalations; Develop account strategies balancing near-term execution with long-term growth; Partner cross-functionally with Sales, Solutions Engineering, Product, Engineering, Support, and Legal; Advocate for customers internally to influence product direction
