Account Manager – MSP
Core
Account Manager responsible for building client relationships, driving account growth, and aligning IT solutions with business goals for MSP clients.
Role type
Account Manager (MSP)
Builds
Client success outcomes and account growth
Domain
IT Services / Managed Services Provider
Deliverable
client delivery
Required skills
client relationship management, IT solutions knowledge, account management, business review facilitation, sales opportunity identification, KPI interpretation, technical roadmap definition
Preferred skills
proactive mindset, passion for client success
Technologies
IT solutions and services
Responsibilities
Build and maintain strong client relationships, Proactively drive technical improvements of the clients IT environment, Define technology roadmaps according to the client's business objective, Lead regular business and technical review meetings, Identify new sales opportunities and meet targets
Seniority
Mid-level, hands-on IC