Strategic Advisor
Core
Provide personalized strategic guidance and technology roadmaps to maximize IT investments for small to mid-sized clients.
Role type
Senior IC strategic advisor (IT managed services)
Builds
5-year technology roadmaps, strategic reports, and aligned IT solutions for managed clients
Domain
IT Managed Services / SMB Technology Consulting
Required skills
IT account management, technology strategy, client relationship management, IT risk planning, budget planning, IT operations management, C-level communication, technical environment documentation, project management
Preferred skills
ITIL framework, NIST Framework Standards, compliance controls (HIPAA, PCI/DSS)
Technologies
Azure, AWS, Windows Server, Active Directory, Exchange Server, Office 365, M365, VMware, Citrix, SANs, MS Teams
Responsibilities
Define and direct IT strategy for distinct client lists, create and deliver bi-annual strategic reports and 5-year roadmaps, perform IT risk planning and implement security strategies, engage in IT budget planning and management of day-to-day IT operations, manage and maintain C-level and senior level relationships, host and attend regular cadence meetings with clients, balance client account priorities with internal business processes
Seniority
Senior, hands-on IC