Senior Strategic Renewals Manager
Core
Senior customer-facing commercial role owning end-to-end renewal negotiations, forecasting, and deal execution for strategic high-value accounts in a consumption-based model.
Role type
Senior Strategic Renewals Manager
Builds
Multi-year committed-use agreements, credit tiers, and discount structures to protect ARR and capture growth.
Domain
Voice AI / Cloud APIs / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
complex commercial negotiation, consumption-based revenue forecasting, multi-year agreement structuring, cross-functional deal strategy, churn risk mitigation, procurement navigation
Preferred skills
experience at consumption-based companies, AI/data/infrastructure/cloud/communications industry, technical or developer-focused customer base
Technologies
cloud APIs, self-hosted software, on-premises software
Responsibilities
Lead commercial conversations with customer executives, procurement, and finance; forecast renewals by translating usage trends into defensible projections; structure pricing and packaging for usage-based agreements; identify expansion opportunities and partner with Account Executives; quarterback cross-functional deal strategy; lead save and turnaround plays for at-risk accounts; shape the renewals motion as the function scales
Seniority
Senior, hands-on IC