Strategic Account Manager - Telco
Core
Strategic Account Manager for Telco carriers in Australia, focusing on Melbourne, responsible for owning customer relationships, driving revenue growth, and accelerating adoption of Red Hat's cloud and platform solutions.
Role type
Senior Strategic Account Manager (Telco)
Builds
Red Hat Cloud Infrastructure, Red Hat Cloud Suite, Red Hat Enterprise Linux OpenStack Platform, Red Hat OpenShift (PaaS)
Domain
Telecommunications / Cloud Infrastructure / Open Source Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Technology sales leadership, multi-year account planning, pipeline management, stakeholder relationship building, solution validation (PoC/reference), cross-functional collaboration, forecasting, financial analysis
Preferred skills
Selling NFV solutions, Cloud/Automation/AI sales experience, building sales organizations, open source technology advocacy
Technologies
Red Hat Cloud Infrastructure, Red Hat Cloud Suite, Red Hat Enterprise Linux OpenStack Platform, Red Hat OpenShift
Responsibilities
Manage assigned accounts and strategic initiatives to deliver multi-year bookings; collaborate with Marketing to generate leads; execute account strategies with minimal supervision; resolve moderately complex customer issues; work with multiple business units to understand pain points and develop value propositions; develop key stakeholder relationships to secure budget and decisions; coordinate with partners and ecosystem teams; manage forecasts, pipeline, and CRM data; collaborate with Global Telco resources; own account planning aligned with customer needs.
Seniority
Senior, hands-on IC with leadership responsibilities