Account Executive
Core
Manage an established portfolio of clients to drive recurring revenue growth through managed services, subscriptions, and as-a-service solutions.
Role type
Account Executive (B2B Technology Sales)
Builds
Managed services, subscriptions, and as-a-service solutions for enterprise and government customers
Domain
ICT Services / Managed Services / Telecommunications
Required skills
B2B sales, account management, stakeholder engagement, CRM management, sales pipeline management, commercial awareness, proposal preparation, customer retention strategies
Preferred skills
Managed Services Provider experience, recurring revenue model knowledge, Microsoft/Telstra/Verkada/Cisco/Fortinet solutions knowledge, cyber security concepts (Essential Eight, ISO 27001), Microsoft 365 Copilot/AI tools
Technologies
Microsoft 365 Copilot, Microsoft, Telstra, Verkada, Cisco, Fortinet
Responsibilities
Build and maintain strong relationships across an assigned client portfolio; Understand customer priorities and identify relevant upsell and cross-sell opportunities; Grow recurring revenue through managed services, subscriptions and as-a-service solutions; Manage customer renewals, licences and service agreements ahead of expiry; Prepare quotes, proposals and customer presentations; Maintain accurate CRM, pipeline and sales forecasting information; Participate in customer reviews and support proactive customer retention; Collaborate with internal specialists and technology partners to deliver positive customer outcomes; Work towards agreed sales, gross profit, pipeline and customer engagement targets
Seniority
Individual Contributor