Experience Partner 2
Core
Building strong customer relationships and delivering impactful digital transformation initiatives for public sector organizations.
Role type
Senior strategic account manager / customer success partner
Builds
Digital transformation initiatives and customer experience improvements for government agencies
Domain
Public sector / Government services
Deliverable
client delivery
Required skills
Strategic account management, pre-sales discovery, solution design, project delivery support, stakeholder management, public sector domain expertise
Responsibilities
Develop and manage strategic relationships with mid-sized public sector customers; Lead pre-sales discovery and customer consultations; Create compelling presentations and strategic proposals; Support project delivery teams in managing scope and timelines; Conduct regular customer check-ins and program reviews.